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Senior Manager - Human Resources

Karachi
On-site
Min 8 Years Exp.

Role Overview

Role Mission

To lead the HR function in alignment with company strategy, ensuring compliant, engaged, high-performance talent; drive policy governance, workforce planning, recruitment, onboarding, development, and HR transformation initiatives including FlowHCM enhancements to scale the organization.

Technical Ecosystem

FlowHCM — our core HRIS for personnel data, payroll workflows, and HR process automation. The role will own FlowHCM enhancements and related automation projects, and should have hands-on experience leveraging FlowHCM for policy enforcement, performance management, reporting, and data analytics. Other systems/tools will be used as part of HR operations to support compliance and people programs.

Performance Expectations

  • Within 6-12 months, develop and implement HR policies aligned with business goals and legal requirements; establish SLAs for HR queries; design and deploy KPIs and dashboards for headcount, attrition, recruitment, and training.
  • Lead workforce planning, talent management, and succession planning; oversee recruitment, onboarding, payroll, and benefits administration; ensure statutory compliance (labor laws, EOBI, SESSI, insurance).
  • Drive HR process automation and transformation projects (e.g., overtime automation, FlowHCM enhancements) with milestones, RACI charts, and weekly status updates.
  • Develop, update, and communicate Job Descriptions for all positions; implement quarterly training quotas to ensure minimum staff training.
  • Build the HR team, ensure backup coverage for all processes, and establish background checks for new hires.
  • Maintain timely HR reporting and escalation processes for staff movements; implement SLA for responses to management queries within 24 hours.

Ideal Persona

  • Strategic, collaborative, and people-centric leader with strong communication and influencing skills.
  • Data-driven, detail-oriented, and capable of translating policy into practical business outcomes.
  • Change-agent who can partner with senior leadership and line managers across functions.

Requirement Rationale

  • The role emphasizes governance, compliance, and transformation with a focus on FlowHCM and automation. Non-negotiable elements include policy enforcement, statutory compliance, and scalable HR operations; other capabilities such as specialized niche HR domains are valuable but secondary.

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